Project & Operations Coordinator

Job Summary

We are seeking a highly organized and proactive Project & Operations Coordinator to support cross-functional projects, operational workflows, business analysis activities, and administrative coordination within a fast-paced healthcare environment. This role is ideal for someone who is detail-oriented, adaptable, analytical, and capable of managing multiple responsibilities simultaneously. The candidate will work closely with leadership to support project execution, operational improvements, process tracking, reporting, client/vendor communication, and coordination across teams. This is a full-time position with working hours from 10:00 AM to 6:00 PM.

Responsibilities

• Supporting the Project Manager throughout all phases of the project lifecycle, including initiation, planning, execution, monitoring, and project closure
• Assisting in developing and standardizing project management methodologies, templates, documentation, and governance processes across the organization
• Helping maintain project portfolios, risk logs, issue trackers, and action registers
• Monitoring project milestones, risks, dependencies, and deliverables, escalating issues when appropriate
• Conducting extensive market, operational, and business research to support strategic initiatives and decision-making
• Gathering, validating, and organizing quantitative and qualitative business data from multiple sources
• Analyzing workflows, KPIs, productivity metrics, and operational performance to identify trends and opportunities
• Researching industry best practices, competitors, and emerging technologies to support continuous improvement initiatives
• Preparing reports, dashboards, presentations, and recommendations based on research findings
• Supporting process optimization, system improvements, and business transformation initiatives
• Supporting follow-up on leads, partnerships, and external opportunities
• Assisting in preparing proposals, presentations, and meeting materials
• Maintaining organized records of outreach and communications
• Helping monitor workflows and operational performance
• Identifying bottlenecks and suggesting process improvements
• Assisting in developing SOPs, trackers, and internal documentation
• Supporting reporting and data organization for management review
• Assisting leadership with scheduling, coordination, and follow-ups
• Communicating with vendors, partners, and external stakeholders when needed
• Supporting internal team coordination and task management
• Assisting with preparing professional documents, emails, and presentations

Requirements & Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or a related field preferred
• 2–3 years of relevant professional experience
• CAPM, PMP, or other project management certification is an advantage
• Strong organizational skills with the ability to effectively manage multiple tasks and priorities
• Excellent written and verbal communication skills
• Strong analytical, critical thinking, and problem-solving abilities
• Ability to thrive in a fast-paced, dynamic environment while managing competing priorities
• Proficiency in Microsoft Office Suite and Google Workspace
• Experience with project management platforms such as ClickUp, Asana, Trello, or similar tools is considered an asset

Preferred Qualifications

• Highly dependable and detail-oriented
• Strong sense of ownership and accountability
• Adaptable and eager to learn
• Professional and confident communicator
• Process-oriented mindset
• Able to work independently while coordinating across teams